Welcome to Rangers Safety Systems LLC
- info@rangers-safety.com
- +971 4 244 5408 / +971 4 565 7715
Faq
Frequently Asked Questions
1. How can I place an order?
You can place an inquiry through our website by adding your desired items to the inquiry cart and proceeding to send us the details. We will get in touch with you within 24 hours with a quotation based on your needs and help you seamlessly finalise the order.
2. What payment methods do you accept?
We accept various payment methods, including cash-on-delivery, cheque-on-delivery, and online transfers.
3. Do you offer bulk discounts?
Yes, we provide special pricing for bulk orders. Contact us with your requirements, and we’ll offer a competitive quote tailored to your needs.
4. Can you supply brands not listed on your website ?
While we encourage and promote our own brands first, should you have any very specific urgent requirements, we will do our best to accommodate your request.
5. How do you ensure product quality and compliance?
Our products meet international ISO / ASTM industry standards to comply with safety regulations. Test reports and data sheets on any of our products are available on our website or upon your inquiry.
6. What is your return and exchange policy?
If you receive a defective or incorrect item, please contact us within 30 days of receiving your order. We will assess the issue and arrange for a replacement or refund as per our policy.
7. Do you offer customised branding on uniforms?
Yes, we provide customisation options such as logo embroidery and printing for uniforms and PPE. Let us know your requirements, and we’ll make it happen.
8. What are your delivery timelines?
Delivery times vary based on location and order size. We aim to fulfil orders promptly and will provide an estimated timeframe upon confirmation.
9. Do you ship internationally?
We currently only ship within the MENA region. Costs vary based on order quantity and size, which will be calculated in your final invoice. For smaller orders of less than 10 items, we partner with global shipping companies such as FedEx.
